Listening to win vs. listening to fix vs. listening to learn. The default position for engineers and executives is listening to fix. You’re employed to move things forward and solve problems. Sales’ default position is listening to win - to convert the sale, listening to sell. But good product work requires listening to learn. You can fix it later, iteratively, but first you need to soak it in with no idea on how to fix it. (While listening to Jennifer Garvey Berger.)
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Another good reason to begin documenting your Theory of The Program [https://www.joshbeckman.org/2020/07/12/on-theory-building-as-an-engineering-team/] : it’
Note on data opposing narrative
Often, people who don’t have access to the raw data expect one narrative to be drawn from data analysis.
Note on path and narrative
It is not enough to simply architect a system or solution. You must create a story, a path through it,
Note on constant attention
Code performance, reliability, security, cleanliness. These things are not achieved through big sweeps and special efforts. They are only really
Note on slow tech investment
Identifying too many aspects of ongoing product work as tech debt [/2020/05/17/carving-out-tech-investment/] has caused engineering teams to