Note on listening to learn

Listening to win vs. listening to fix vs. listening to learn. The default position for engineers and executives is listening to fix. You’re employed to move things forward and solve problems. Sales’ default position is listening to win - to convert the sale, listening to sell. But good product work requires listening to learn. You can fix it later, iteratively, but first you need to soak it in with no idea on how to fix it. (While listening to Jennifer Garvey Berger.)