Volunteering to do emotional labor—even when you don’t feel ...

Volunteering to do emotional labor—even when you don’t feel like it, and especially when you’re not paid extra for it—is a difficult choice. My first argument, though, is that you are paid for it. In fact, in most jobs that involve a customer, that’s all you are getting paid for.

www.joshbeckman.org/notes/210672358