A surprising amount of executive time is spent cleaning up m...

A surprising amount of executive time is spent cleaning up messes. Some of these messes are externally motivated, like a competitor launching a new product, but a surprising number are self-inflicted. At least half the self-inflicted messes that I’ve seen executives create are caused by unsympathetic or confusing communication, which you can easily prevent by testing your communication before widely broadcasting.

www.joshbeckman.org/notes/462585652