If something is rotten in an org, the root cause is a manage...

If something is rotten in an org, the root cause is a manager who doesn’t value the work needed to fix it. They might value it being fixed, but of course no sane employee gives a shit about that. A sane employee cares whether they are valued.

Create the incentive to fix things by showing people they are valued when they fix things.

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www.joshbeckman.org/notes/476571578