Unsurprisingly for this organization, video is a highly valued tool for documenting work:
Which is more important, that one person has a good mental grip of something or that their entire team of 10 people have a good mental grip on something? Obviously the team. And the easiest way to bring your team up to the same page is to freaken video everything and store it where they can constantly reference it. A lot of problems can be solved if we just video sets and ask for videos when ordering things.
I enjoyed this note:
Since we are on the topic of communication, written communication also does not constitute communication unless they confirm they read it.
Document, share. Use the medium inherent to your work.