From the Desk of Josh Beckman (www.joshbeckman.org) home / notes / note-on-ken-britton-thoughts-via-ken-britton To determine what actions you can take to drive meaningful change in a system or product, consider: Outcomes Positive benefits that you will see (e.g. your customers experience) as a result of your work Behavior Changes Evidence that an outcome has occurred Outputs A list of candidate product/system changes that can cause the desired behavior changes A model of driving change Josh Beckman Reference management product Ken Britton Thoughts Ken Britton 2023, July 01 Edit Comment/Reply via email Widgets Network Graph Legend Insight This widget generates “insights” about a post - you can read about how it works. Generating Keyboard Shortcuts Key Action o Source e Edit i Insight r Random h Home s or / Search Close www.joshbeckman.org/notes/556736427